Privacy Policy

Information Collection

Changsha RadioTrack Technology Co., Ltd (hereinafter referred to as "we") attaches great importance to user privacy protection. When you visit our website or use our services, we may collect necessary information to provide better services.

Types of Information We Collect

We may collect the following types of information:

• Basic Information: Name, contact details (phone, email), company name, etc.
• Technical Information: IP address, browser type, access time, page browsing history, etc.
• Business Inquiries: Requirements information you provide when consulting or purchasing products
• Feedback Information: Feedback content you provide through contact forms or other means

Information Usage

The information we collect will be used for:

• Providing product consultation and technical support services
• Improving our product and service quality
• Sending product updates, technical information and marketing messages (you can unsubscribe at any time)

Information Protection

We take reasonable technical and administrative measures to protect the security of your personal information and prevent unauthorized access, disclosure, use or leakage. We will not sell your personal information to third parties.

Third-Party Sharing

We do not share your personal information with third parties. Your information is only used within our company for providing product consultation and technical support services.

Cookie Usage

Our website uses cookies to improve user experience. Cookies are small text files stored on your device to record your preferences and browsing history. You can manage or disable cookies through your browser settings, but this may affect certain website functions.

Your Rights

Under the Personal Information Protection Law, you have the following rights regarding your personal information:

• Access and Copy: You have the right to access and obtain a copy of your personal information we hold. We will provide the relevant information within 15 working days.
• Correct and Supplement: If you find that the personal information we process is inaccurate or incomplete, you have the right to request us to correct or supplement it.
• Delete: You have the right to request deletion of your personal information in the following circumstances: (1) the processing purpose has been achieved or cannot be achieved; (2) we stop providing services; (3) you withdraw your consent; (4) we process your personal information in violation of laws and regulations.
• Withdraw Consent: For personal information processed based on your consent, you have the right to withdraw consent at any time. Withdrawal of consent does not affect the validity of personal information processing activities based on your consent before withdrawal.

Contact Us

If you have any questions about our privacy policy or wish to exercise your personal information rights, please contact us at wangyichun@radiotrack.cn. We will respond to your request within 15 working days.